Ece Özdil: Embracing diversity in museum’s world: a discovery into emphatic and systemic competencies of design

Inclusivity is a big challenge for the museum’s world: It’s about embracing the diversity that requires cultural institutions to bridge their top-down leadership decisions —which mostly works upon macro-level values with their bottom-up engagement strategies and actions —caring for the micro-level sensibility to people. This talk aims to discuss the value of both the emphatic and systemic competencies of design in such difficult context to foster, first of all, a better understanding of “inclusivity” in museums’ overall experience offer and secondly, to discuss how, instead, design helps to put people in the center from the very beginning of any process and decision in the cultural sector. By the end of the talk, you’ll dive into some of the design methods and tools to see how they can sustain both the this “macro” and “micro” inclusivity in your work.